How to choose the right Audio Device for Lync

Lync depends on third party hardware to handle the audio endpoints of any type of communication. With all the different options available, it can be hard to find the right one: headset or desk phone? Optimised or Qualified? Worst of all, choosing the wrong type of audio device could easily lead to the mistaken idea that Lync is not a high quality UC business solution. Fortunately, we’ve just created a new guide to help.

The Lync Audio Devices Solutions Brief is a brand new guide that lays out a logical approach to selecting the right audio device for Lync by outlining the key consideration points.

Ignoring the complexity of choice, the most important initial question is around the worker type… is the user desk based or do they need to roam or work at home? Getting the right approach to categorise the worker type sets you on the right path to choose the right audio device. Of course considerations around the cost, resilience and connectivity of the device play the next part in the final choice but don’t worry, the new guide covers all of these in detail – in fact, this is what you can find in the guide:

  • Headsets v Desk phones for Lync
  • Difference between Optimised v Qualified Lync phones
  • USB v IP connectivity
  • Difference between Bluetooth v DECT headsets
  • Recommended solutions based on worker profile

As with all of our guides, it’s available completely free of charge – tap on the button below for the PDF version or get it from our Westcon App.

We are a solutions distributor

Westcon is a solutions distributor, which means we are experts in supplying and supporting multi vendor implementations. Headsets and Speakerphones are a critical component of a successful Lync rollout and you can get all areas of the solution from one single source: contact Westcon to find out how we can help support your Lync business and become more profitable.

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