- About IR Prognosis
Performance Management for Microsoft Lync / Skype for Business
Learn how Prognosis suite of performance management solutions can optimize Microsoft Lync in a unified communications environment.
If you’re already using Lync you’ll appreciate the benefits UC can bring to your everyday productivity. Whether it’s easily sharing your desktop, “jumping” on a Lync call or video conference, and getting Presence updates – it’s a huge system forward.
80% of the issues reported around Lync occur outside of the Lync environment
But as a very high percentage of Lync support issues have a root cause outside Lync itself, troubleshooting requires understanding problems and relationships across servers, gateways, firewalls, SIP trunks as well as some SQL database knowledge.
So deploying Microsoft Lync is one thing, but making it work harmoniously with everything else is quite another. Problems will still occur and there is a management gap between server, network and voice teams.
Prognosis gives you the ability to simplify the management of these complex multi-vendor environments with real-time performance management of both Microsoft Lync and other unified communication systems, applications and servers.
Lync Monitoring Resources
The Lync ecosystem is fast becoming one of the most popular platforms for unified communications within the business marketplace. Why? Because it gives you a comprehensive suite of communication facilities within your enterprise and an ability to quite literally unify your communications networks.
If you want to find out how Prognosis can give you control over your unified communications network and give you visibility across your Lync environment, grab a well-deserved cup of coffee and watch this 2 minute video.