• About Altigen

Altigen MaxACD Contact Centre for Skype for Business Max

ACD takes advantage of AltiGen’s 15 years of contact centre technology innovation, delivering a matured full featured Microsoft Skype for Business contact center solution that is simple to deploy, simple to use, and simple to manage.

Why choose MaxACD?

  • Extremely Easy to Manage – No Vectors, Scripting or programming
  • Simple License Structure – 5 License Types
  • Can be 100% Virtualised
  • Redundancy Option for High Availability
  • Integrated Centralized Call Recording Built In
  • Very Cost Effective to Deploy

MaxACD for Skype for Business Supports

  • Agent Profiles512
  • Active Agent Logins256
  • Workgroups128

Can add additional servers for larger deployments

  • AltiGen’s contact center has been deployed at 1000’s of customers
  • AltiGen is a Microsoft Qualified ISV
  • MaxACD is an ISV Qualified Application
  • MaxACD works exclusively with Skype for Business

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